Shipping & Returns

Shipping Policy
Orders placed from Monday to Wednesday will ship Thursday. Orders placed Thursday to Sunday will ship on Monday.

Local Pickup & Delivery

We run our deliveries side by side with our above shipping schedule and these will be made on Mondays and Thursdays. We will contact you via the mobile number provided at checkout to notify you on the day of arrival. 

Returns & Exchange Policy
We accept returns up to 30 days after delivery for all NON CUSTOM items. We can only accept a return if the item is unused and in it's original condition and we will refund the order amount in full minus the return shipping cost.

If upon delivery your item has been damaged, please email us as soon as possible at darlingrosecollective@hotmail.com,  with your order number and photos of the item's condition including the packaging it came in. We approach these on a case by case basis but will endeavour to work towards a solution.

For any further questions please don't hesitate to contact us at darlingrosecollective@hotmail.com. We aim to deliver an outstanding service always and look forward to hearing from you.